Privacy Policy
Privacy Policy
Grimila Paris
Last updated: September 2026
1. Introduction
Grimila Paris places the highest importance on protecting your personal data. This privacy policy describes how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR — EU 2016/679) and the French Data Protection Act.
2. Data Controller
Grimila Paris
19 Rue du Dr Calmette, 93100 Montreuil, France
Email: support@grimila-paris.shop
3. Data Collected
We collect the following data:
- Identity data: name, first name
- Contact data: email address, phone number, postal address
- Order data: items ordered, purchase history
- Payment data: processed and secured by Shopify Payments — we do not store your bank details
- Browsing data: IP address, cookies, pages visited
4. Purposes of Processing
Your data is used to:
- Process and ship your orders
- Manage after-sales service and returns
- Send you order and delivery confirmations
- Send you marketing communications (with your consent)
- Improve our website and customer experience
- Comply with our legal and accounting obligations
5. Legal Basis
The processing of your data is based on:
- The performance of the sales contract (order processing)
- Your consent (newsletters and marketing communications)
- Compliance with our legal obligations
6. Retention Period
Your data is retained for 3 years after your last purchase or contact, unless there is a longer legal retention obligation (e.g., accounting data: 10 years).
7. Data Sharing
Your data may be shared with:
- Shopify Inc.: hosting and payment platform
- Shipping carriers: to ensure the delivery of your orders
- Marketing service providers: only with your consent
We never sell your data to third parties.
8. Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise these rights, contact us at: support@grimila-paris.shop
You also have the right to file a complaint with the CNIL (www.cnil.fr).
9. Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize our communications. You can manage your cookie preferences via the consent banner displayed during your first visit.
10. Security
We implement all necessary technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
Contact Us
Grimila Paris
19 Rue du Dr Calmette, 93100 Montreuil, France
Tel.: +33 1 42 02 09 66
Email: support@grimila-paris.shop